Studio Aura Policies

Cancellations & Rescheduling

We require a firm 24 hour notice of cancellations/reschedules.  This protects the stylists time and gives us a chance to offer the time slot to another guest. 

Anything less than a 24 hour notice results in a 50% charge of the services scheduled or quoted for. 

Consultations

Consultations are required for all color and extension services. 

During the consultation we will discuss your current hair, your hair goals and what maintenance will be needed as well as give you a custom quote for your desired end result.  This process will ensure that we are on the same page and we are a good fit for each other.

Adjustments

If any adjustments are needed to your cut or color, you have one week to contact the salon so we can re-shape or adjust color as needed.  No refunds are permitted

Visit us

102 Lumber Dr, Suite 116
Franklin, TN 37064

Hours
Monday: CLOSED
Tuesday: 10 AM – 5 PM
Wednesday: 10 AM – 5 PM
Thursday: CLOSED
Friday: 10 AM – 6 PM
Saturday: 10 AM – 5 PM
Sunday: CLOSED

Phone
(615) 856-3963