Studio Aura Policies

Salon Policies

Shop Policies

We want your products to arrive as smoothly as possible!

Shipping for our soap is a flat rate of $10.65 per order via USPS Priority Mail in a flat-rate box.

Shipping for Davines products is a flat rate of $10 per order.

Shipping for soap and Davines are separate charges, as they originate from different facilities.

We recommend ordering multiple bars of soap or multiple Davines products at once to get the best value. Stock up on your favorites or share with friends – the more you order, the more you save on shipping!

Shipping

Soap Returns & Refunds

At Studio Aura, we take pride in crafting our handmade soaps with the highest quality ingredients. Due to the personal and hygienic nature of our products, we do not accept returns or exchanges on soap purchases.

However, if your soap arrives damaged, or if you experience any issues with your order, please contact us within 7 days of receiving your package. We’re happy to assist with replacements or a refund for defective items.

Your satisfaction is important to us, and we’re here to ensure your experience with Studio Aura is nothing short of amazing.

Soap Colors and Ingredients Disclaimer

Ingredient Variations: As our soaps are hand-crafted in small batches, ingredients may vary slightly from batch to batch. Currently, we are using goats milk instead of water and shea butter instead of palm oil in our soaps, but some previous batches used water and shea butter. If you have any allergies to these ingredients, please contact us with questions before purchasing, or include a note during your order so we can ensure your soap is safe for you.

Colors: Due to the natural and artisanal process, the colors of the soaps may vary slightly, but rest assured the quality and experience will always meet your expectations.